Meter Reading FAQs
Power NI rate change
As of 1 April, we have decreased our prices for residential customers. For more information, please visit our pricing page. If you are having difficulty with updating your Keypad to the new rate, visit our contact us section.
Health and safety is very important when demolishing a property. To close an electricity account where the property is going to be demolished please follow these steps:
Ring our Customer Helpline on 03457 455 455 (select option 3). Phone lines open Monday to Friday 9am-5pm. Calls are recorded for quality assurance purposes.
Tell our advisor that you wish to close an account, take a final meter reading if it is safe to do so and please be sure to mention that the property is going to be demolished.
Contact NIE Networks on 03457 643 643 to arrange to have the service cables and metering removed.