Meter Reading FAQs
Power NI rate change
As of 1 April, we have decreased our prices for residential customers. For more information, please visit our pricing page. If you are having difficulty with updating your Keypad to the new rate, visit our contact us section.
After you enter your 40 to 60 digit price change code, from the 1 April 2024, any credit on your Keypad will be charged at the new, lower rate.