Meter Reading FAQs
Power NI rate change
As of 1 April, we have decreased our prices for residential customers. For more information, please visit our pricing page. If you are having difficulty with updating your Keypad to the new rate, visit our contact us section.
All future top-ups will fail, and you will get a ‘rejected’ message followed by ‘wrong tar’. It’s easy to fix this. Enter the 40 to 60 digit price change code followed by the top-up code you bought.