Billing FAQs
Information for Keypad customers
Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.
Zappi has special eco-charging modes which will benefit homeowners with grid-tiered microgeneration systems, like wind or solar generation.
Charging current is continually adjusted in response to on-site generation and household power consumption.
Zappi | Zappi GLO | |
|---|---|---|
Product size | 439 x 282 x 122 mm | 350 x 170 x 160mm |
| Weight | 1.3kg | 4.1kg |
| Power | Up to 7kW | Up to 7kW |
| Warranty | 3 year product warranty with options to extend | 3 year product warranty with options to extend |
| Colour | Black or white | Black |
| Charging current | Up to 32A | Up to 32A |
| Mounting location | Indoor or outdoor | Indoor or outdoor |
| Ambient temperature | -25 to +45oC | -25 to +40oC |
Free survey
Product & work warranties
Standard install package
Mandatory fields