Important notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
Contact Northern Ireland Electricity Networks (NIE Networks):
If you're experiencing failure of electricity supply,
to arrange a new electricity supply,
for alterations to lines and equipment and
for any physical supply matter.
Please remember that this is a separate company to Power NI.
Contact Northern Ireland Electricity Networks:
Phone – 03457 643 643 (24 hours a day for failure of supply. Other services Monday – Friday 8.30am-5pm)
Email – customercontact@nie.co.uk
Website – Check for power outages in your area or report a power cut
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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