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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates What is the Renewable Energy Obligation?

What is the Renewable Energy Obligation?

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All energy suppliers in Northern Ireland must comply with a Renewable Energy Obligation, which came into effect in 2005/06. This places an obligation on all suppliers to show evidence of the purchase of renewable electricity through a system of Renewable Energy Certificates. 


More tariff & rates questions


More tariff & rates questions

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