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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates Can I get my own electrician to carry out additional work?

Can I get my own electrician to carry out additional work?

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  • Electric vehicle chargers

Yes, you can arrange your own electrician that is a NICEIC Approved Contractor. Our installation partner will be happy to provide a checklist of what needs to be completed during the additional works. Only the Power NI’s installation partner can install the charger unit itself. 


More electric car charger questions


More electric car charger questions

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