Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant information
Our website and online account services will be unavailable from Saturday 7 November to Sunday 8 November while we carry out essential maintenance. Keypad customers will still be able to top-up online.
Our EV tariffs are exclusive to households who currently own or lease a plug-in electric vehicle. Self-charging hybrid cars are not eligible for the EV tariffs.
Please book a call back once you have received your car and we can switch you to the EV tariff of your choice.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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