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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Energy efficiency

Energy efficiency explained
07 June 2023

Energy efficiency explained

Discover everything you need to know about energy efficiency, becoming more energy efficient in every part of your life and how saving energy can benefit you.

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How to save electricity at home
31 May 2023

How to save electricity at home

Saving electricity cuts your energy bills and your carbon footprint. Follow our quick and easy tips to lower your bills, help the planet and enjoy the many benefits of using less electricity at home.

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The expert guide to energy efficient appliances for your home
17 May 2023

The expert guide to energy efficient appliances for your home

Everything you need to know about saving money by using energy-efficient appliances in your home. Get practical tips on simple steps you can take to cut your energy use, plus advice on energy ratings and what to do with your old home appliances.

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Energy saving tips
25 October 2022

Energy saving tips

How to make your home more energy efficient

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