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Information for Keypad customers

Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

Bills & Payments

PowerNI Help & Support Bills & Payments How can I calculate how much I owe since my last bill?

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You can log in to your online account to action the task below.

Estimate my bill online

How can I calculate how much I owe since my last bill?

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  • Bill understanding and calculation

You can use the bill calculator tool to calculate the approximate cost of your usage since your last bill. Simply enter your current meter reading(s) and click the ‘Estimate now’ button.

Please note the amount displayed is an estimate of your usage and will not be used to produce any bills.


More billing questions


More billing questions

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Billing FAQs
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Customer Support FAQs
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Keypad FAQs
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Meter Reading FAQs