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Important notice

Please note. On Monday 4 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 5 May.

To report power cuts, please contact NIE Networks.

Sustainability

My radiators don’t get hot, is my heat pump working correctly?

  • My Home
  • Sustainability
  • Heat pumps

Yes, heat pumps are designed to maintain a set temperature using low-temperature radiators for long periods as opposed to a fossil fuel boiler which heat at high temperatures intermittently.


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