Skip to main content

Bank holiday closure

Please note. On Monday 6 April and Tuesday 7 April, our customer care lines will be closed. For queries during this time, please visit our help and support section at powerni.co.uk/help. We'll be back and happy to help on Wednesday 8 April.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Sustainability

What actions should I avoid doing with my heat pump?

  • My Home
  • Sustainability
  • Heat pumps

You should avoid:

  • Switching it off.

  • Using the “boost” function.

  • Using the “Auto” control function.

  • Making large temperature changes.

  • Setting the room temperature too high.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.