Skip to main content

Keypad Pay-As-You-Go

Order new Keypad card

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement

I need a new Keypad card.

  • My Home
  • Keypad & Keypad+
  • Top up queries

If you’ve lost your keypad card, don’t worry you can order a replacement card by completing the 'Order a new Keypad' form below and we will send a new card in the post. 

Please note, new cards can take up to 3 weeks to arrive. You can still make top ups without your Keypad card, if you have your 19 digit Keypad premise number (KPRN) which should begin with ‘98269’.

You can also top up online or through the Power NI app by registering for an online account, allowing you to save your details for future top-ups.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.