Important notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
When topping up, please wait until the power/connection button located in the top right corner is green before processing a top-up or reissue.
To top up please follow these simple steps:
Select Keypad+ on the ‘main menu’. You will find the top up options are on the ‘balance and usage’ page.
Click on the 'QuickPay Login' button and enter your email address and password to access your stored cards or click on the 'Top up now' button and enter your Keypad premise number, followed by your payment details.
If your payment is successful, and you are in range of your Keypad+ unit, your top up will be sent automatically to your meter from your smartphone device – there is no longer a need to enter your powercodes manually into your meter!
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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