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Important notice

Please note. On Monday 4 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 5 May.

To report power cuts, please contact NIE Networks.

Keypad Pay-As-You-Go

PowerNI Help & Support Keypad & Keypad+ If I have any problems with Keypad+ who should I contact?

If I have any problems with Keypad+ who should I contact?

  • My Home
  • Keypad & Keypad+
  • Keypad+ features

If you have any problems with your Keypad+ please contact us via the email feedback option within the app or get in touch and we will get back to you as soon as possible.

If your not a KeyPad+ customers you can contact us and we will get back to you as soon as possible.


More Keypad & Keypad+ questions


More Keypad & Keypad+ questions

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Keypad FAQs
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