If your meter rejects the powercode one of the following messages will appear on-screen within the Keypad+ app.
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The powercode is incorrect
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This powercode has been used before
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You have not entered your tariff change code
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Your meter has reached the credit limit
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Unable to connect to the meter. Please enter the powercode manually. For more information visit I've topped up but the powercode has not been sent to my meter. What should I do?
If you need any further assistance, please email us at [email protected].
