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Important notice

Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.

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PowerNI Help & Support My Account How can I check if I am a Power NI customer?

How can I check if I am a Power NI customer?

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Simply contact us and a member of our Customer Care Team will be happy to check this for you.

Phone lines open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.


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