Moving & Switching

How can I check the status of my switch?

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Moving & Switching
Switching providers

The switching process can take 2- 4 weeks to complete. Your switch is fully complete once you receive your Power NI welcome pack. If we're having any issues processing your switch, we'll get in touch to let you know.

If you don’t receive anything from us after 4 weeks get in touch and we’ll look into this for you.

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More switching questions

When does my supply change over?
Do I need to contact my previous supplier?
How can I check if I am a Power NI customer?
When will I receive my first bill?
How can I be sure I won't be double billed?
What if I change my mind about switching?