Price change

Price change FAQs

Will the price I pay change?
I am a Keypad+ customer, how do I enter my price change code? 
I am a Keypad customer. What does the price change mean for me?
I am an Economy 7 customer, what does this mean for me?
What does the price change mean for Credit customers?
What happens to the credit on my Keypad?
What does the price change mean for Economy 7 customers?
What if I don't enter the price change code?

How to change your Keypad to our new rate

This quick and easy step-by-step guide will show you how to change your Keypad to our new rate.

Following our price change, when you purchase a Power NI Keypad top up you will receive a one-off price change powercode (which will be 40 or 60 digits, depending on your tariff). You will need to key in all digits on your Keypad followed by the # key.

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.