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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

£600 Energy Bills Support Scheme and Alternative Fuel Payment Northern Ireland (EBSS AFP NI)

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The UK Government’s Energy Bills Support Scheme and Alternative Fuel Payment Northern Ireland (EBSS AFP NI) for domestic households is due to go live next week.

From 16 January 2023 onwards, the Post Office will be issuing £600 voucher letters to households (non-Direct Debit and Keypad customers) and NI electricity suppliers will be transferring £600 payments to Direct Debit customers.

Please see the UK Government's Frequently Asked Questions document here and their online factsheet here.

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