Moving & Switching
How to view your bills and letters
Important notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
You can view and pay bills, submit a meter reading, see your usage and more on your online account.
Go to your online account
Vulnerable customers
We understand that all our customers are different, and some might need our help to make things a bit easier to manage.
Explore additional servicesStill have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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