Billing FAQs
As a Direct Debit customer and per the Direct Debit agreement we will debit your bank account as follows:
Monthly Direct Debit – as per your precharged amount
Quarterly Direct Debit – as per your bill amount
Only if required, additional payments can be made by clicking on pay my bill. You will be directed to our Energy Online website where you can make a payment using a debit or credit card.
