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What if I miss a Direct Debit payment?

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Direct Debit management

If you miss a Direct Debit payment, we'll send you a letter or email to let you know and request that you make payment within 5 working days to remain on Direct Debit.

Unfortunately, if you do happen to miss a payment and fail to pay the amount, the Direct Debit discount shown on your last bill will be cancelled.

You can make payments today with your online account.

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